Customer Service Policy
Contacting the Customer Service Department:
You can reach our customer service department by e-mail, telephone or regular mail. Our representatives are available to answer your phone calls during normal business hours. Please have your invoice or medical record number ready to assist us in serving you.
E-Mail Address: firstname.lastname@example.org
Phone: (410) 910-1500 ext. 2069 or 1-800-79-MAXIM ext. 2069
Maxim Healthcare Services, Inc.
7227 Lee DeForest Drive
Columbia, MD 21046
Paying with Credit Card:
We accept credit card payment for services we have provided.
Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.
We accept the following credit cards: Visa, MasterCard, American Express, and Discover.
The merchant name that will appear on your credit card statement is: Maxim Healthcare Services.
We collect sales tax in those states where we are required to by applicable laws.